First responders are one of our most valuable resources. Today, they are facing unprecedented levels of trauma, chaos, isolation, and violence. Now, more than ever, the mental health of our publ...
Communications specialists-our police, fire, and EMS dispatchers and 911 call takers-are some of the most important members of public safety, yet they are frequently some of the least-recognized...
The tradition in emergency services has been to largely ignore mental health. This has never, nor will it ever, work. Recently there has been increased awareness of burnout, Post Traumatic Stres...
Emergency services personnel are truly valuable assets to every community and city. They enter into the worst situations, establish control, provide aid, and right the wrongs. The work of public...
While first responders and military members are a highly resilient population, sending them into the worst situations where they encounter chaos and violence does not co...
Stress and trauma are inherent in the public safety professions. When first responders are impacted by the negativity they encounter, their family members are often impacted as well. Yet somehow...
Managing Organizational Change: Tools to Help Your Team Through Change
Managing Organizational Change will provide mangers and leaders with the tools and techniques to lead in a changing environme...
Strategic Performance Consulting: Develop a Proactive Approach Towards Learning Needs AnalysisStrategic Performance Consulting will provide you with key strategies to assist trainers, educators ...
Wherever parties with different interests and perceptions depend on each other for results, negotiation matters. Most executives know the basics of negotiation, however high stakes and the pressure...
Negotiating for Success: The Process and Tools for Win/Win
Negotiating for Success combines self-study with realistic workplace activities to develop skills in successful negotiating. This Learni...
High Performance Learning is written for managers and training professionals.
For managers, High Performance Learning will assist you in ensuring that your team gets the most out of internal and e...
Debrief and Feedback Strategies: A Trainer's Toolkit for Maximizing Learning Activities
Debrief and Feedback Strategies combines self-study with real workplace activities to develop skills in deli...
The Effective Leader will guide managers and leaders at all levels towards maximizing your effectiveness as a leader in the workplace. By demystifying the key concepts of communication, team buildi...
Persuasive Presentation Skills: Create, Prepare and Design with ConfidencePersuasive Presentation Skills combines self-study with realistic workplace activities to provide presenters with the ke...
Recruiting for Results: Secrets of Selecting the Right Person for the Job
Recruiting for Results combines self-study with realistic workplace activities to provide managers with the key skills and...
Listen and Be Listened To combines self-study with realistic workplace activities to provide you with the key skills and techniques of effective and enhanced listening. You will learn to build more...
Creative Business Thinking: Developing the Skills for Thinking Outside the BoxCreative Business Thinking includes a library of brilliant creativity tools, fun activities, and challenging busines...
Understanding Relationship Selling: How to Build Customer's Rapport, Respect and Trust
Understanding Relationship Selling combines self-study with realistic workplace activities to develop skills ...
Strategic Training Management combines self-study with workplace activities to develop skills in effectively leading the training team to deliver organizational goals. It will guide you in evalu...